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Patient Intake Coordinator

About Us:

At ClearChoice, our objective is to ensure the highest quality of care by not only using specialists to deliver  treatment, but to have all the specialists at one location, working together as a team, and supported by state-of-the-art imaging equipment and an on-site lab. We are committed to providing life-changing procedures to our patients while they experience world-class customer service.

Responsibilities:

Patient Intake:

  • Work under the general direction of the Front Office Administrator or Regional Business Director
  • Admit patients 
  • Create medical charts, either electronically or paper, based on center practice
  • Work with the clinical staff to schedule patients and ensure that the center’s work flow efficiently runs
  • Answer and direct all incoming calls
  • Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
  • Utilize problem-solving skills to support center and colleagues for resolution of issues
  • Update and manage center calendar
  • Order and organize collateral as needed
  • Monitor patient wait times and work with staff to provide non-clinical assistance when they are running behind
  • Assist Front Office Administrator with the following duties
  • Be familiar with procedure codes
  • Know daily deposit amounts and make reports as requested
  • Perform all other non-clinical duties as assigned

Qualifications:

  • Medical experience required and Dental experience desired
    • Previous experience working patient admissions 
  • Previous experience scheduling medical appointments and treatment plans 

Physical Requirements:

  • Regularly required to work in an office environment at both his/her own and others’ desks/offices  
  • Required daily to walk the floor and be available to help wherever needed
  • Must be able to regularly lift and/or move up to 50 pounds  
  • Quickly identify safety placards and hazardous situations in order to avoid or minimize injuries and property damage
  • Use small tools and equipment which require good manual dexterity

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